PIER provides hospitals and healthcare facilities the ability to maintain constant contact with staff members, including key patient care and emergency responders.

During a crisis or disaster, it's important to keep them informed of current news, updates, and requests for response—by doing so you provide them peace of mind to do their job and do it well.

PIER allows multiple medical facilities to communicate with one another regardless of location. This is important in times of crisis when physical access to locations can be limited. If an emergency management team cannot meet in one place, they can still collaborate remotely through PIER. In addition, PIER's web-based platform allows patients, the media and general public to access important information about facility closures and current updates in real-time.

Currently, the Harris County Hospital District of Harris County, Texas uses PIER to coordinate efforts between the district's 37 different medical facilities.

Mass Notification

Reach the maximum amount of people in a short amount of time.

PIER's powerful mass notification features allow you to send messages to thousands of people in seconds via SMS text or text-to-voice message to cell phones, PDAs and landlines*. Additionally, you can deliver information by sending mass emails, faxes, or updates through RSS feeds and to social networks such as Twitter, LinkedIn and Facebook—all within PIER's single, integrated platform.

*SMS text messages cannot be sent to landlines, only text-to-voice messages.

Crisis Communications

Be prepared with PIER. Distribute critical information fast and efficiently.

PIER is intended to help healthcare facilities keep employees and stakeholders informed with the latest news and updates while providing access to critical information during crises such as hurricanes, floods, power outages, extreme weather conditions, security threats and more.

Through PIER's web-based interface all your critical information is available in real-time. After you post information, people can download files and subscribe to RSS feeds for updates. In addition, stakeholders can submit questions directly through your PIER site—allowing you to then respond promptly by using PIER's built-in inquiry management system.

Employee Security

Inform. Connect. Ensure their safety. Show them you care.

PIER also serves as an employee emergency communication center—providing the resources you need to provide pertinent information to employees and family members in a timely manner.

Quickly and easily send notifications about events such as hazard warnings, office closures, security threats or company-wide updates. In the event of a crisis or disaster, employees can remotely check-in and provide real-time data about their safety status and location, ask questions, and receive updates from most internet enabled devices.

Public Relations

Streamline. Automate. Simplify. Get more done with fewer resources.

Delivering information fast, while ensuring accurate, consistent and reliable content, is the key to successful communications. With integrated features such as document control and approval, press release distribution, contact groups, media monitoring, content management, and easy-to-use website editing tools, PIER is an excellent solution for public relations and marketing teams.

PIER helps teams collaborate on projects and streamline tasks to ensure the timely delivery of information. Because PIER is remotely available, teams can work together regardless of location.

Business Continuity

The world will judge you by what you show them.

During a crisis or disaster, it's important to sustain minimal disruption in business affairs. Having continual access to back-up emergency documentation and contact information for key stakeholders including customers, investors, employees, and other important individuals, plays a significant part in disaster recovery plans.

With PIER you can be sure the right people receive your message at the right time. Well-organized processes that allow for consistent 2-way communication, will represent the face of your company, build your reputation, and effect how investors, the media and the public perceive your efforts.